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Help with consumer credit

Do you know what consumer credit is? Need credit help - in so much as understanding what it is and why it's important? Nobody has a right to be given credit. Creditors are permitted to refuse credit facilities if they believe that the person applying will not be able to repay. This guide explains briefly about consumer credit and how companies decide who they will and will not lend money to.

Your chance of being offered credit will depend on your personal circumstances. For example, if you are in regular employment, have a permanent address and possess a cheque guarantee card, you are more likely to be granted credit facilities then an unemployed student living at a temporary address.

Before any creditor will offer you credit, they will need to carry out a credit check. If the creditor is uncertain about your financial situation, as they would be in the case of an unemployed student, a full credit reference report may be necessary. Credit reference reports are supplied by credit reference agencies, who hold electoral roll information, account information and details of past debts.

When you apply for credit, you have the right to be told the name and address of any credit reference agency that has supplied information about you. You should be told this within 7 days. You can also apply for a copy of all the information held on you, which again must be provided within 7 days. If you discover that any information is incorrect and likely to have an adverse effect on any application for credit, you should insist that the agency removes or amends your details. You will have to pay a small fee to obtain your credit reference report.

If you are refused credit, the creditor has a duty to tell you the main reason and give you details of their appeal, review and complaints procedures.

The information included in this article is based on the law applying on 1 January 2005. Please seek your own legal advice for more information regarding your rights.

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